Cricket Pest Control in Chicago, IL

Saela has been great! They have really taken great care of us. Tyler is awesome and is so knowledgeable and very patient answering all of my questions.

Raised price without any notification. Found out after service when saw receipt. Service was minimal / not as thorough as it has been since 2013. Will probably have to discontinue service due to $20 increase. Very disappointing.

Agent did a thorough job. Hope your policy re: employees allows them adequate time to service each home?

Excellent service by melissa

They were quick to address an issue of finding a black widow spider. Thank you Frank explained very well all he was doing.

I had some spiders show up between services. They came out the next day and took care of everything. Highly recommended

The tech came on time and he texted us in advanced to let us know he would be at the place within 30-40 mins. He explained what he was doing and why he was doing it. He was very nice and thorough.

I had a wasp problem, and a spider problem, The technician evan did a great job.

So far Edge has been wonderful. They definitely work with my, not so flexible, schedule. The salesman wasn’t pushy and the techs are very accurate and precise. Customer service has also been very kind. Services exceed my expectations.

Evan did a great job today! The time I talked to share locations for the inside glue traps with the representative on the phone who restarted my service, however, we’re not provided to him on the system, so I needed to use my break during my call/work meeting to show him where they are located

We had Saela Pest Control come out to inspect and treat our home. Antonio did a very thorough job removing several wasp nests and thoroughly spraying the inside and outside of the home. We are very pleased with the service!

Very professional and courteous on site for the inspections and work performed. Very informative and addressed all areas we requested. Over the phone representatives very courteous and timely as well. We were recommended to Edge (now Saela) and will continue to do business with them. Update: will no longer work with them. What was initially good service ended poorly. Tried to lock us into a service agreement with fulfillment of service being very poor. The visits after our initial merited no results. Had wasps getting in the house and active all around the house, spiders still active as well (found a black widow and had to kill it myself). Ended up going to the store to buy the traps necessary to address the pests ourselves. One of their techs suggested that it would be better to buy from the store vs hire them. If you do work with them, would advise going month to month or no service at all. That way you don't have to deal with the service agreement.... not worth the few dollars you would end up saving.

Tyler took my concerns very seriously and took extra efforts in explaining and making me feel more comfortable.

Timely and thorough service, professional Technicians.

Saela responded same day with a yellow jacket problem that we were having. Their technician explained everything he would be doing. He showed me pictures of other nests he found around our home. He was efficient and effective. Highly recommend!

Everyone is so friendly and professional. They do a great job and explain in detail what they did and why

I am a repeat customer from Edge. Called to restart service & everyone was great, professional & on time. Was able to come same day!

Initially the product seemed to be working great, but it has rained every day since treatment and the ants have returned and seem to be totally unaffected by the product. We'll see how follow up treatment goes.

Went well

From flying ants to sneaky mice, Saela pest control has been there for us year after year.